Shipping and returns
Return or Exchange Policy for ONLINE PURCHASED MERCHANDISE ONLY
There is NO money refunds.
Merchandise on CLEARANCE has NO exchange or refund.
ONLY regular merchandise in the condition it was received is eligible for exchange.
$6.00 charge will be deducted from your refund for our re-stock fee.
The exchange MUST meet these criteria:
Merchandise must be claimed to be shipped back WITHIN 15 days OF RECEIVING.
Original labels must be together with the returned product.
Merchandise must be in exact quality as it was shipped.
Merchandise receiver is in charge of paying for the merchandise to be shipped back to the original location as stated in the address located on the shipping label.
All boots marked as SPECIAL ORDER are NOT ELIGIBLE for ANY returns or changing Boot size.